Privacy Policy

Last updated September 17, 2024

This privacy notice for Localization.Asia ("we," "us," or "our"), describes how and why we might collect, store, use, and/or share ("process") your information when you use our services ("Services"), such as when you:

  • Visit our website at localization.asia or any other website of ours that links to this privacy notice
  • Engage with us in other related ways, including sales, marketing, or events

Questions or concerns? Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at [email protected].

Summary of Key Points

This summary provides key points from our privacy notice, but you can find out more details about any of these topics by reading the sections below.

  • What personal information do we process? When you visit, use, or navigate our Services, we may process personal information depending on how you interact with us and the Services, the choices you make, and the products and features you use.
  • Do we process any sensitive personal information? We may process sensitive personal information when necessary with your consent or as otherwise permitted by applicable law.
  • Do we collect any information from third parties? We may collect information from public databases, marketing partners, social media platforms, and other outside sources.
  • How do we process your information? We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent.
  • In what situations and with which types of parties do we share personal information? We may share information in specific situations and with specific categories of third parties.
  • What are your rights? Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal information.
  • How do you exercise your rights? The easiest way to exercise your rights is by contacting us at [email protected].

1. What Information Do We Collect?

Personal information you disclose to us: We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.

Personal Information Provided by You: The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we collect may include the following:

  • Names
  • Phone numbers
  • Email addresses
  • Mailing addresses
  • Job titles
  • Contact preferences
  • Contact or authentication data
  • Debit/credit card numbers
  • Billing addresses

Sensitive Information: When necessary, with your consent or as otherwise permitted by applicable law, we may process the following categories of sensitive information:

Payment Data: We may collect data necessary to process your payment if you choose to make purchases, such as your payment instrument number, and the security code associated with your payment instrument. Payment data is handled and stored by our payment processors such as Stripe and PayPal. You may find their privacy notice link(s) here: https://stripe.com/privacy and https://www.paypal.com/us/legalhub/privacy-full.

Social Media Login Data: We may provide you with the option to register with us using your existing social media account details, such as your Facebook or other social media account. If you choose to register this way, we will collect certain profile information about you from the social media provider.

Information Automatically Collected: Some information, such as your Internet Protocol (IP) address and/or browser and device characteristics, is collected automatically when you visit our Services.

Google API: Our use of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.

2. How Do We Process Your Information?

In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent.

We process your personal information for a variety of reasons, depending on how you interact with our Services, including:

  • To deliver and facilitate delivery of services to the user. We may process your information to provide you with the requested service.
  • To respond to user inquiries/offer support to users. We may process your information to respond to your inquiries and solve any potential issues you might have with the requested service.
  • To send administrative information to you. We may process your information to send you details about our products and services, changes to our terms and policies, and other similar information.
  • To fulfill and manage your orders. We may process your information to fulfill and manage your orders, payments, returns, and exchanges made through the Services.
  • To enable user-to-user communications. We may process your information if you choose to use any of our offerings that allow for communication with another user.
  • To request feedback. We may process your information when necessary to request feedback and to contact you about your use of our Services.
  • To send you marketing and promotional communications. We may process the personal information you send to us for our marketing purposes, if this is in accordance with your marketing preferences. You can opt out of our marketing emails at any time.
  • To deliver targeted advertising to you. We may process your information to develop and display personalized content and advertising tailored to your interests, location, and more.
  • To post testimonials. We post testimonials on our Services that may contain personal information.
  • To protect our Services. We may process your information as part of our efforts to keep our Services safe and secure, including fraud monitoring and prevention.
  • To evaluate and improve our Services, products, marketing, and your experience. We may process your information when we believe it is necessary to identify usage trends, determine the effectiveness of our promotional campaigns, and to evaluate and improve our Services, products, marketing, and your experience.
  • To identify usage trends. We may process information about how you use our Services to better understand how they are being used so we can improve them.
  • To determine the effectiveness of our marketing and promotional campaigns. We may process your information to better understand how to provide marketing and promotional campaigns that are most relevant to you.
  • To comply with our legal obligations. We may process your information to comply with our legal obligations, respond to legal requests, and exercise, establish, or defend our legal rights.

3. When and With Whom Do We Share Your Personal Information?

In Short: We may share information in specific situations described in this section and/or with the following categories of third parties.

Vendors, Consultants, and Other Third-Party Service Providers. We may share your data with third-party vendors, service providers, contractors, or agents ("third parties") who perform services for us or on our behalf and require access to such information to do that work. We have contracts in place with our third parties, which are designed to help safeguard your personal information. This means that they cannot do anything with your personal information unless we have instructed them to do it. They will also not share your personal information with any organization apart from us. They also commit to protect the data they hold on our behalf and to retain it for the period we instruct.

The categories of third parties we may share personal information with are as follows:

  • Ad Networks
  • Affiliate Marketing Programs
  • AI Platforms
  • Cloud Computing Services
  • Communication & Collaboration Tools
  • Data Analytics Services
  • Data Storage Service Providers
  • Finance & Accounting Tools
  • Government Entities
  • Order Fulfillment Service Providers
  • Payment Processors
  • Performance Monitoring Tools
  • Product Engineering & Design Tools
  • Retargeting Platforms
  • Sales & Marketing Tools
  • Social Networks
  • Testing Tools
  • User Account Registration & Authentication Services
  • Website Hosting Service Providers

We also may need to share your personal information in the following situations:

  • Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
  • When we use Google Maps Platform APIs: We may share your information with certain Google Maps Platform APIs (e.g., Google Maps API, Places API). We obtain and store on your device ("cache") your location. You may revoke your consent anytime by contacting us.
  • Affiliates: We may share your information with our affiliates, in which case we will require those affiliates to honor this privacy notice. Affiliates include our parent company and any subsidiaries, joint venture partners, or other companies that we control or that are under common control with us.
  • Business Partners: We may share your information with our business partners to offer you certain products, services, or promotions.

4. Do We Use Cookies and Other Tracking Technologies?

Summary: We may use cookies and other technologies to collect and store your information.

We use cookies and similar tracking tools (such as web beacons and pixels) to gather data when you interact with our Services. These tools help us keep our Services secure, prevent system errors, fix bugs, store your preferences, and improve site functionality.

We also allow third-party service providers to use tracking technologies on our Services for purposes like analytics and advertising. This includes managing ads, customizing them to match your interests, and sending you reminders about abandoned shopping carts (based on your communication preferences). These third parties use this data to show you advertisements for products and services that may be relevant to you on our Services or other websites.

For more information on how we use these technologies, including how to disable cookies, please refer to our Cookie Notice available at https://www.localization.asia/cookie-policy.

Google Analytics

We may share your information with Google Analytics to track how you use our Services. The features of Google Analytics we may use include:

  • Remarketing with Google Analytics
  • Google Display Network Impression Reporting
  • Google Analytics Demographics and Interest Reporting

To stop being tracked by Google Analytics, you can visit Google’s opt-out page and adjust your settings. You can also modify your ad preferences through Google Ads Settings.

5. How Do We Handle Your Social Logins?

Summary: If you choose to sign in using your social media account, we may receive certain information from your social media provider.

Our Services allow you to register or log in using third-party social media accounts (such as Facebook or X). If you choose to log in this way, we may collect information such as your name, email address, friends list, and profile picture from your social media provider. The data we receive may vary depending on the provider's settings and your privacy preferences.

We use this information only for the purposes described in this privacy notice or as explained to you at the time of collection. Please be aware that we do not control how your social media provider handles your personal information. We encourage you to review the privacy policies of the social media platforms you use to understand how they collect, use, and share your data.

6. How Long Do We Keep Your Information?

Summary: We retain your information for as long as necessary to fulfill the purposes outlined in this privacy notice, unless a longer retention period is required by law.

We keep your personal information only for as long as it is necessary to fulfill the purposes outlined in this privacy notice. In some cases, legal obligations (such as tax or accounting laws) may require us to retain the information for a longer period.

When we no longer have a legitimate business reason to process your personal information, we will delete or anonymize it. If deletion is not possible (for example, if the data is stored in backup archives), we will securely store your information and prevent it from being further processed until deletion becomes feasible.

7. Do We Collect Information from Minors?

Summary: We do not knowingly collect or market to individuals under 18 years of age.

We do not intentionally collect or solicit data from, or market to, individuals under 18 years old. By using our Services, you confirm that you are at least 18 years old, or that you are a parent or guardian giving consent for your dependent’s use of the Services.

If we discover that we have collected personal information from users under 18 without parental consent, we will deactivate the account and take reasonable steps to delete the data from our records. If you believe we have collected information from someone under 18, please contact us at [email protected].

8. What Are Your Privacy Rights?

Summary: You have the right to review, update, or delete your account information at any time, depending on your location.

Withdrawing Your Consent: If we process your personal information based on your consent, you have the right to withdraw your consent at any time. You can do this by contacting us using the information provided below.

However, withdrawing your consent will not affect the lawfulness of processing based on consent before its withdrawal, and it may not affect processing based on other legal grounds.

Cookies and Similar Technologies: Most web browsers are set to accept cookies by default. You can adjust your browser settings to remove or reject cookies. However, please note that rejecting cookies may affect your ability to use certain features of our Services. For more details, review our Cookie Notice at https://www.localization.asia/cookie-policy.

If you have any questions or concerns about your privacy rights, feel free to contact us at [email protected].

9. Controls for Do-Not-Track Features

Many web browsers and mobile operating systems offer a Do-Not-Track (DNT) feature that allows you to express your preference not to have your online activities tracked. Currently, there is no universal standard for recognizing and implementing DNT signals. As such, we do not respond to DNT browser signals or any similar mechanisms.

If a DNT standard is established and we are required to comply, we will inform you about this change in a revised version of this privacy notice.

10. Do We Make Updates to This Notice?

Summary: Yes, we will update this notice as necessary to stay compliant with relevant laws.

We may update this privacy notice from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated version will be identified by a "Revised" date at the top of this document. If we make significant changes, we will notify you by posting a notice on our website or by directly contacting you.

We encourage you to review this privacy notice frequently to stay informed about how we are protecting your information.

11. How Can You Contact Us About This Notice?

If you have any questions or comments about this notice, you can reach us by email at [email protected].